Operator

Fan Communications Global Co., Ltd.

Address

Aoyama Diamond Building, 1-1-8 Shibuya, Shibuya-ku, Tokyo 150-0002

Person in Charge

Lim Jinwon

Phone Number

03-5766-5429

* We do not accept inquiries about transactions or services by phone.

* For inquiries, please contact us through the inquiry form below from a personal information protection standpoint.

Email Address

fandom-info@fancsglobal.com

* For inquiries, please contact us through the inquiry form below from a personal information protection standpoint.

Payment Method

Payment for digital content and other purchases shall be made by one of the following methods at the time of purchase.

① Payment via payment methods provided by Apple Inc. or its subsidiaries (iOS app only)

② Payment via payment methods provided by Google Inc. (apps downloaded from Google Play only)

Sales Price

The amount displayed at the time of charging

Costs Other Than Sales Price

Communication costs associated with mobile phone usage such as packet fees, and telecommunication line charges (including internet connection fees)

* Please contact your telecommunications provider for applicable charges.

Delivery Timing

Service: Provided immediately upon completion of payment. No physical goods will be delivered.

Refund Policy

Returns and exchanges of provided services or in-service points are not accepted.

Cancellations after the purchase contract is concluded are not accepted under any circumstances.